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Check out our Frequently Asked Questions! For additional help during business hours, the CHAT button is available to reach our support team between 9 - 5 PM PST, Monday to Friday. Outside of business hours, please use the HELP button, and we'll reply to your message as soon as we’re next able. The average response time is under 24 hours but is subject to change during busier seasons and holidays. We appreciate your patience!

What do I do if there is something wrong with my order?

Let us know! We want to help you receive the correct product in perfect condition, so please contact us. Be sure to give us as much information as possible, and pictures are always helpful!


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